Patient Center

The patient center is filled with helpful information about our practice, services, and policies. We invite you to review all the available information carefully to prepare for your visit.

Frequently Asked Questions

Is Equine Assisted therapy/ Hippotherapy covered by my insurance?

Yes, most insurance plans will cover Occupational, Physical and Speech services if deemed medically necessary by your healthcare team. It is helpful to have your referring practitioner work with our therapists to craft a plan of care that suits your specific needs.

What insurance plans do you accept?
At Unbridled we accept a variety of payors and continuously evaluate our participation needs. Please, refer to the participation link. If you do not see your insurance on the list, please, contact our office at 410-970-2400 as we offer Out of Network billing options as well as self-pay options for most of our services.
What is the "registration fee"?
URS offers rare and unique services and treatment options including Hippotherapy, Equine Assisted mental health and learning, therapeutic/adaptive riding, social/playgroups, aquatic therapy, summer camps just to name a few. Most of these services are provided off-site. The registration fee helps URS cover the rental fees associated with running these programs. The registration fee is not covered by your insurance and is a non-refundable monthly fee that is payable prior to reserving your time slot for the service. You may reserve as many months in advance as you like. Click here to see specific registration fees.
When and where are the off site services available?

We have complete active registration information on our website and social media (link here).  URS works with many providers and facilities throughout the Greater Baltimore and Washington area to bring our programs and services to your community. We need a certain number of participants to make the programs available. Please, take a moment to complete our interest inquiry form or share the information with someone in need (use the link here) to help us assess the need for our services and build the programs near you!

How do I sign up for services? What should I expect during my first visit?
We have multiple tools to help you make the first step to fulfilling your therapy goals. You are able to submit an inquiry form from our website, contact us on social media or call our office to set up your initial consultation. You should have your demographics and insurance information ready. We will schedule your initial consultation at our office or at your home (depending on your treatment needs) and your therapist will discuss your treatment options with you during that visit.
Do I need a referral from my doctor to be seen?
Not always. While it is helpful for our therapists to be in touch with your primary care doctor, generally only HMO plans require a referral. Self pay patients do not need a referral to be seen or treated as they are not governed by insurance agreements. We will know more to guide you once your insurance benefits are verified by our staff.
What if I don't have insurance or cannot afford care?
It is our goal at URS to provide services to all in need. We have a wealth of resources to help you get coverage or funds that our patients have used over the years. Please, see the links below (link to Health Care Connections, LISS, "Ride to Give" foundation, etc.)
If you are still unable to get coverage, please contact us directly and we will work with you by offering self-pay rates, frequency, and sibling/family member discounts, low-income discounts and reasonable payment plans for qualified individuals and their families.

Our Locations

Main Location & Mailing Address

Phone: (410) 970-2400
Fax: (410) 774-4090

Our Office Hours

Monday - Friday 9:30 am - 3 pm

Treatment times vary based on location and type of service (evening and weekend hours are available).

Our Partner Locations

Sundown Vista Farm
(indoor and outdoor arenas)
4005 Sundown Road,
Gaithersburg, MD 20882

Kids First Swim School
2970 Dede Road
Finksburg, MD 21048